Privacy Policy

Last updated: August 29, 2026

Voluntour Inc. ("Voluntour," "we," "us," or "our") is a 501(c)(3) nonprofit organization. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you interact with us.

1. Information We Collect

Name, email address, phone number, and mailing address
Donation history and payment information (processed by third-party payment processors)
Volunteer applications and trip registration information
SMS/text opt-in consent and preferences
Website usage data (IP address, browser type, pages visited)

2. How We Use Your Information

Process donations and issue tax receipts
Communicate about programs, trips, and volunteer opportunities
Send newsletters and organizational updates (with your consent)
Send SMS/text messages when you have opted in
Respond to questions and requests
Improve our website and programs
Comply with legal obligations

3. SMS / Text Messaging

Opt-in: By providing your mobile phone number and consenting where indicated, you agree to receive text messages from Voluntour Inc. regarding volunteer opportunities, trip updates, donation campaigns, and organizational news.

Message frequency: Message frequency varies. We typically send no more than 4-8 messages per month.

Opt-out: Reply STOP to any message to unsubscribe. You will receive one final confirmation and no further texts.

Help: Reply HELP for assistance, or contact us at service@voluntour.net.

Message and data rates may apply. Voluntour Inc. is not responsible for carrier charges.

No sharing: We never share, sell, or rent your phone number to third parties for marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share with service providers (payment processors, email/SMS platforms) under confidentiality obligations, and with legal authorities if required by law.

5. Data Retention

We retain your information as long as necessary to fulfill the purposes in this policy and comply with legal obligations. You may request deletion at any time.

6. Your Rights and Choices

Unsubscribe from emails via the unsubscribe link in any email
Opt out of SMS by replying STOP
Request access to, correction of, or deletion of your personal information

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

8. Security

We implement reasonable technical and organizational safeguards to protect your information. No internet transmission is completely secure.

9. Changes to This Policy

We may update this policy periodically. We will post the updated version on this page with the revised date.

10. Contact Us

Voluntour Inc.
2550 E Quail Run Rd, Emmett, ID 83617-5064
Email: service@voluntour.net
Phone: (208) 462-0862